Our Promise To You

We interact daily with families and seniors who look to us to help guide them to the right decision for their future. At Senior Transitions, we are committed to providing excellent customer service with the compassion and expert knowledge it takes to help identify each individual’s needs.

• Our Senior Counselors are professionals who are equipped with the expertise to help you connect with the most appropriate senior living community for your loved ones.

• Our Technology Team makes continuous improvements on the site to enhance both customer and partner usability and satisfaction.

• Our staff of analysts and marketing professionals offers insights into the trends of the senior care industry, providing valuable feedback for site improvement and business development.

• In the course of using our services, Senior Transitions customers entrust us with personal information and interact with other users regarding matters of a sensitive nature. Our legal department keeps abreast of rapidly evolving requirements to safeguard the privacy and security of our customers’ personal information and strives to ensure that we, our users and business partners comply with applicable legal and regulatory requirements and ethical standards.

Above all, we are motivated by the desire to create a comprehensive, effecient and well-integrated network of resources that provide value to the people we serve.

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About Us

At Senior Transitions, we know how confusing and stressful finding the right community can be. That’s why we do not charge individuals who are looking for a community to care for your loved one.

Once you call Senior Transitions you will be connected to an experienced Senior Counselor who will help you find the right choice. We will individually evaluate your needs based on geographic preferences, care requirements, budgetary goals and other considerations to best refer you to an Independent Living, Assisted Living, Alzheimer’s Care Community, Nursing Home, or Board and Care Home.

Choosing the right community is one of the most challenging and important decisions your family will make—Senior Transitions is here to help.

Senior Counselors
Senior Counselors play a vital and exciting role at Senior Transitions; each Counselor is tasked with helping seniors and their loved ones connect with the most appropriate senior living community that meets their unique, individual needs. Senior Counselors are comprised of a diverse group of dedicated professionals who hold key responsibilities that are geared toward providing outstanding assistance to each and every customer. Our friendly and knowledgeable Senior Counselors are ready to lend a helping hand regarding any issue—from guiding family members through the assessment process to congratulating the thousands of satisfied seniors who have started a new chapter of their lives.

Technology
The Senior Transitions Technology Team utilizes the most innovative technology available to provide the optimum user experience on our site. Our Technology Team has built a scalable site infrastructure that grows with demand while preserving user satisfaction and ease of navigation. We strive to connect you with the most relevant, up-to-date information that caters to your unique needs.

Data Analytics Group
By providing insight into business trends and methodologies, the Data Analytics Group provides strategic and tactical recommendations to support many critical business decisions. Our analysts are highly adept at both analyzing and forecasting development needs and improvements that enhance customer and partner experience.

Human Resources
Senior Transitions is committed to creating and supporting a work environment where every employee has a voice and can make significant contributions to the company. Knowing that every team member is a valuable, and vital, part of the Senior Transitions family helps us provide the best service possible. We are dedicated to attracting the very best talent and seek employees who are qualified, experienced and committed to playing a crucial role in helping seniors around the world.

Corporate communications
The success stories we receive serve as a daily reminder of the positive impact we’re having on the lives of so many people. Whenever we get the chance, we spread the word.

Business Development
Through a variety of strategic partnerships, the Business Development Team forges relationships with both online and offline media brands that create substantial and lasting value for Senior Transitions and its users. Our effort to broaden the reach and availability of our unique services ultimately enhances the user experience, increasing accessibility and convenience.

Marketing
The Marketing Department’s goal is to understand the motives and wishes of our customers. Through continuous market research we identify key trends and market dynamics shaping the senior care industry. We strive to continuously improve our client and partner experience while never losing sight of our brand promise of helping to connect seniors with the services they need.

Legal
In the course of using our services, Senior Transitions customers entrust us with personal information and interact with other users regarding matters of a sensitive nature. The legal department keeps abreast of rapidly evolving requirements to safeguard the privacy and security of our customers’ personal information and strives to ensure that we, our users and business partners comply with applicable legal and regulatory requirements and ethical standards.


Senior Transitions, Inc.
4419 Van Nuys Blvd. Ste. 412
Sherman Oaks, CA 91423
866-353-5337

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